Dr.W vs Housebets
Housebets,
in their own words
every quote below is theirs · verbatim · dated · sourced
No opinions needed. Their support desk, their founder, their official
PDFs and their own appendices contradict each other on every
disputed dollar. Read the receipts.
Context:
the thread that started this ↗
·
the arbitration ticket on Discord ↗
6
definitions of "one week"
$0.28
the weekly bonus after $1.1M wagered
$1,996
the credit that "doesn't exist"
$11,138
error in the "certified" report
Latest · written while building this page
DAY 39He deleted the entire conversation
Backed up
While we were still writing these receipts, every message he ever
sent me disappeared. Last seen "a long time ago"; the
thread now reads "No messages yet."
Deleting the messages doesn't delete what they said. Everything was
saved first.
Good thing we kept a copy of everything.
RECEIPT 01The 7-day week that lasted 10 days
"Weekly settles on a 7-day cycle."
same PDF
Same document
"18-28 May (the cycle applied)":
10 days. The window used to deny the
weekly lossback.
Their own PDF also runs the Weekly Leaderboard on a third
window: 25 May → 1 June (§6). Same document. Three different "weeks".
Which week is real? Depends on which one pays $0.
RECEIPT 02How long is a week? They gave six answers
3"got moved to Monday's [sic]… the weekly bonus on the 25th … will
include your gameplay from the 21st-24th"Spencer · 1 Jun
Line 6 says the Thursday cadence never broke. Line 3 is their
own agent saying it moved to Monday. Line 2 is their own agent
saying it's not on Thursdays.
Six clocks. One casino. Zero cycle records shown.
RECEIPT 0346 hours, three answers
1 Jun · 22:01 · Spencer"Our tech team are still actively working on issues
regarding the monthly bonuses, hoping to have it claimable by end
of day"
2 Jun · 19:18 · Spencer"you aren't eligible for a Weekly or Monthly bonus…
you changed your monthly slider…
12 minutes too late"
Claimed → being fixed → never eligible → never existed.
All four statements are Housebets. The 3 Jun denial was then
repeated by a second agent, word for word.
One bonus, four official fates. Depends which day you asked.
RECEIPT 04The 28-cent confession
Their story: the weekly cycle was "18-28 May" and I
finished it UP +$48,990. Their rule:
lossback refunds 10% of what you lose. Win the week,
get $0.00.
their machine disagrees
The math snitched
1what their engine paid me · $0.28373945their claim screen
2= exactly 10% of $2.8373945their lossback rule
3= my one loss on 27 May · to the 8th decimaltheir appendix B
A lossback payment is, by their own rule, 10% of the losses inside the
week it settles, so
the payment itself reveals which days their engine counted.
$0.28373945
is 10% of one thing only: the $2.84 I lost on
27 May. Not a cent of the $91,168 night made it in.
So the week their engine actually paid starts on
27 May, one day after the $91,168 was gone, nine days after the
"18 May" start their
settlement table
certifies. And if the cycle really were 18-28 May, net UP +$48,990,
the payout would have been $0.00, not $0.28. Their own payment
contradicts their own cycle: both can't be true.
And it's not "just rakeback": my
rakeback slider was at 0%.
Their claim screen,
their settlement table
and
their Appendix D
all call this credit the same thing: weekly.
When does the week start? The day after you lose $91,168.
RECEIPT 05The $1,996 credit that "doesn't exist"
"Regarding last week's weekly bonus
can see you claimed it on the 25th at 1:10am BST."
their written answer
56 minutes off
"There is no weekly claim on 25 May anywhere in the
itemised register of all 406 claims.
The credit nearest that time is a VIP level-up bonus of
$750.00 at 01:05:52 UTC."
now follow the label
Their confirmed weeklies wear the "Rakeback" label ("YES. Your ledger and ours agree", their words, about the 719.49). So the 1,996.08 at the
exact minute looks exactly like a weekly, in a ledger that matches
their own Appendix D
to the cent. Same move as the game categories:
change the label, then deny the thing exists.
The nearest credit to 1:10am? Anything but the one at 1:10am.
RECEIPT 06The race that cost me $91,168
The race night
119 & 20 May · both accounts created, days before the
new weekly racetheir profiles
225 May · a new weekly race begins. Defending 1st costs me
$1M+ wagered in its first two daystheir own daily table
4By 29 May · they sit 2nd & 3rd in-race with
$635k & $578k, 14× the 4th placeweekly board
Two week-old whales at my back, in a live race. A wager race is
defended one way only: wagering. The $91,168 went in during exactly
those hours.
so i asked who they were
"We have checked and can confirm that both elmourabut
& lucasmartirini are
legitimate and eligible accounts."
24 hours later
Flag date: never disclosed
"a linked external cluster… flagged by the risk engine
for bonus abuse and lossback abuse (one also for sharp
play)… contribution was zeroed."
The founder,
on Telegram: "paid every single person (even these abusers out)". The PDF: "zero
score and no prize". Both can't be true. And the removal came
after my money was gone.
Legitimate while I was depositing. Abusers once I stopped.
RECEIPT 07May was 50/50. Signed: Housebets.
"The calculation uses your settings from that month,
not your current settings."
so what was the may setting? their own words
Not a "transcript matter"
"Live as of 26 May: weekly 100% lossback / 0% rakeback;
monthly 50% / 50%."
Their rule + their exhibit: May was 50/50, set on 1 May at
00:12, inside that month. The monthly claim, in their
handwriting.
Everything support said gets waved off as "transcripts" from agents
who "can't see back-office records". Fine. Appendix C is no transcript and no agent wrote it. Is the
founder not allowed to see his own back office either?
Their whole rebuttal: a "00:00 lock"
published nowhere, contradicted by
their own bot
("available… 00:01 UTC"), worth exactly
12 minutes. And rakeback pays win or lose, so "you were up" answers nothing.
Their exhibit says 50/50. Their payout says whatever costs less.
RECEIPT 08"Certified… to the cent" (give or take $11,000)
"his withdrawals exceeded his deposits by about
$28,334", from "the platform's permanent
transaction record and certified reporting".
caught by chatgpt
Admitted
"Initial report just mixed up TRX deposit inflated it."
Real figure: +$39,471.76, corrected by
"corrigendum" on 7 Jul.
and the hits keep coming
1Rewards total: $51,431.42 vs $51,431.00 vs
$51,416same PDF
2"Instant rakeback: $34,384 · 372 credits" vs their
Appendix D: $4,060.94 · 288same PDF
3Deposits: their UI $701,423 vs their corrigendum
$690,286, same 171 depositstheir own UI
Every row is Housebets vs Housebets, inside the same filing they call
"certified" and "reconciles to the cent". Nobody audited this. A
chatbot did.
Certified to the cent. Corrected by ChatGPT.
RECEIPT 09"Support can't see your records", except when it helps
"customer-support agents
do not have access to back-office player records… and
can only describe what the player-facing site itself displays."
their own agent, same evening
Same "blind" agent, back-office precision on both. The one that suited
them: "YES. Your ledger and ours agree." The one that didn't:
"agents can't see records" (Receipt 05).
Support is only blind when their statements cost money.
RECEIPT 10The $12,384 in "gifts" their ledger calls prizes
"10 additional manual bonuses totalling $12,384.03:
discretionary bonuses granted personally to this player…
not compensation payments and…
not tied to any service issue."
their own ledger
Booked as prizes
All 10 credits sit in the ledger typed "Leaderboard":
$2,500 (16 Mar) ·
seven consecutive nightly $500s (16-23 Mar, all around
midnight) · $3,000 (1 Apr) · $3,384.03 (8 May).
10/10 · $12,384.03 to the cent.
Seven $500s at midnight, seven nights straight: that's a race-prize
schedule, not a "gift". And the founder asked me to return them
"as they weren't official".
The ledger says prizes. The PDF says gifts. The founder says give them
back.
RECEIPT 11Labels that hide who plays what
Their filing: I played "principally
Blackjack ($1.50M), Dice ($1.44M) and Mines ($0.70M)".
My screen that morning: "Tragamonedas (Slots): $3,223,082". My lifetime slots, once relabeled:
$100.60.
and the accounts i was investigating
Their volume sat under "Card": a category with
no matching game in the catalog. Support's best guess:
"mainly Blackjack, Baccarat, and Poker variants." Then: escalated
"for investigation".
one day after i complained
Overnight, mid-dispute
Slots: $3,223,082 → $91.30. "Card"
$1.50M appears. Totals identical to the
8th decimal. The "House Games" filter, on screen: "No se encontraron transacciones para este filtro."
You audit a wager race by watching where the wager goes.
Mislabeled games make that impossible, which is very convenient if
house accounts "lose" into house games. Their
PDF: relabeled 19 June, "after his play". My screenshots:
30 May, overnight, mid-complaint.
$3.2M of slots I never played, fixed overnight, mid-dispute.
"Display-only."
RECEIPT 12How many weeks are there in a Housebets May?
"some players have experienced issues with weekly and monthly
rewards due to an unexpected technical issue on the beta site…
any rewards owed WILL be paid 💪"
what got paid
Weekly: $0.28 · Monthly:
$0.00 · and the official account
blocked me for asking. The $0.28 is real: on my screen,
in my ledger, in their PDF. All three agree. Which is
exactly the problem.
now count the weeks with me
Six "weekly" entries now fight over one calendar month, with week
lengths of one day, three days, seven days and ten days. The 25 May
weekly that would cover 21-24? "Doesn't exist." And rows 5 and
6 are the same 28 cents: they file it as the ten-day 18-28
cycle, while its own amount says it settled one day, the 27th.
Whichever version you pick,
25-26 May, my $91,168, falls through the crack. Six weeks after
"any rewards owed WILL be paid", they still can't tell me which week I
was in.
Cut the month into as many "weeks" as you like. Mine always lands in
the crack.
The arbitration's greatest hits
"I can do an Ai reply later but DrMug this will be my last reply. So
make sure you have all of your psychotic questions."
"…housebets have provided nothing what is there to review?"
"we will be excluding ourself from this case. We find us to be
biased"
"We (the council) reviewed the report and came to the conclusion
that he's just as retarded as everyone else claims him to be."
"Again, I didn't read this case and maybe you do have concrete 100%
evidence but I think if you did people would've said something by
now"
"Don't have a huge amount of time as releasing features but this is
what the AI has said."
Don't trust me.
Make them show the records.
Every "$0" above rests on records only Housebets holds, and
39 days into this dispute, not one has
been produced. Not to me, not to the council, not to any reviewer. Everything
stays "available privately to a reviewer" no reviewer has ever seen.
weekly cycle IDssettlement recordsslider audit trailrisk-flag timestampsleaderboard snapshots
If every number is correct, these five records prove it
in minutes: no private data needed, redact everything personal.
Refusing to show them is the answer.
Formal records request: 31 May 2026 ·
Day 39 · still nothing
The invoice Porchy still hasn't paid
The race night, 25-26 May, never refunded
receipt 06$91,168.38
Weekly lossback, your rule: 10% of that night
receipts 04·12$9,116.84
May monthly, on your own 50/50 slider
receipt 07$7,001.94
Discount: a round for Gamba Tavern, 1,372 pints at $7-$9,604.00
Less: paid to date-$0.28
Balance due$97,682.88
Payment plan available: weekly instalments, starting whenever
Housebets defines "week". The 28 cents count as the first one.