Dr.W vs Housebets
Housebets,
in their own words
every quote below is theirs · word for word · dated · sourced
No opinions needed. Their support desk, their founder, their official
PDFs and their own appendices contradict each other on every
disputed dollar. Read the receipts.
Context:
the thread that started this ↗
·
the arbitration ticket on Discord ↗
6
definitions of "one week"
$0.28
the weekly bonus after $1.1M wagered
$1,996
the credit that "doesn't exist"
$11,138
error in the "certified" report
Latest · written while building this page
DAY 39He deleted the entire conversation
Backed up
While these receipts were being written, every message he ever sent
me disappeared. Last seen "a long time ago"; the thread
now reads "No messages yet."
Deleting the messages doesn't delete what they said. Everything was
saved first.
Good thing we kept a copy of everything.
RECEIPT 01The 7-day week that lasted 10 days
"Weekly settles on a 7-day cycle."
same PDF
Same document
"18-28 May (the cycle applied)":
10 days. The window used to deny the
weekly lossback.
Their own PDF also runs the Weekly Leaderboard on a third
window: 25 May → 1 June (§6). Same document. Three different "weeks".
Which week is real? Depends on which one pays $0.
RECEIPT 02How long is a week? They gave six answers
3"got moved to Monday's [sic]… the weekly bonus on the 25th … will
include your gameplay from the 21st-24th"Spencer · 1 Jun
Line 6 says the Thursday cadence never broke. Line 3 is their
own agent saying it moved to Monday. Line 2 is their own agent
saying it's not on Thursdays.
Six clocks. One casino. Zero cycle records shown.
RECEIPT 0346 hours, three answers
1 Jun · 22:01 · Spencer"Our tech team are still actively working on issues
regarding the monthly bonuses, hoping to have it claimable by end
of day"
2 Jun · 19:18 · Spencer"you aren't eligible for a Weekly or Monthly bonus…
you changed your monthly slider…
12 minutes too late"
Claimed → being fixed → never eligible → never existed.
All four statements are Housebets. The 3 Jun denial was then
repeated by a second agent, word for word.
One bonus, four official fates. Depends which day you asked.
RECEIPT 04The 28-cent confession
Their story: the weekly cycle was "18-28 May" and I
finished it UP +$48,990. Their rule:
lossback refunds 10% of what you lose. Win the week,
get $0.00.
their machine disagrees
The math snitched
1what their engine paid me · $0.28373945their claim screen
2= exactly 10% of $2.8373945their lossback rule
3= my one loss on 27 May · to the 8th decimaltheir appendix B
A lossback payment is, by their own rule, 10% of the losses inside the
week it settles, so
the payment itself reveals which days their engine counted.
$0.28373945
is 10% of one thing only: the $2.84 I lost on
27 May. Not a cent of the $91,168 night made it in.
So the week their engine actually paid starts on
27 May, one day after the $91,168 was gone, nine days after the
"18 May" start their
settlement table
certifies. And if the cycle really were 18-28 May, net UP +$48,990,
the payout would have been $0.00, not $0.28. Their own payment
contradicts their own cycle: both can't be true.
And it's not "just rakeback": my
rakeback slider was at 0%.
Their claim screen,
their settlement table
and
their Appendix D
all call this credit the same thing: weekly.
When does the week start? The day after you lose $91,168.
RECEIPT 05The $1,996 credit that "doesn't exist"
"Regarding last week's weekly bonus
can see you claimed it on the 25th at 1:10am BST."
their written answer
56 minutes off
"There is no weekly claim on 25 May anywhere in the
itemised register of all 406 claims.
The credit nearest that time is a VIP level-up bonus of
$750.00 at 01:05:52 UTC."
now follow the label
Their confirmed weeklies wear the "Rakeback" label ("YES. Your ledger and ours agree", their words, about the 719.49). So the 1,996.08 at the
exact minute looks exactly like a weekly, in a ledger that matches
their own Appendix D
to the cent. Same move as the game categories:
change the label, then deny the thing exists.
The nearest credit to 1:10am? Anything but the one at 1:10am.
RECEIPT 06The race that cost me $91,168
The race night
119 & 20 May · both accounts created, days before the
new weekly racetheir profiles
225 May · a new weekly race begins. Defending 1st costs me
$1M+ wagered in its first two daystheir own daily table
4By 29 May · they sit 2nd & 3rd in-race with
$635k & $578k, 14× the 4th placeweekly board
Two week-old whales at my back, in a live race. A wager race is
defended one way only: wagering. The $91,168 went in during exactly
those hours.
so i asked who they were
The written demand
"I need written confirmation that these accounts are
real eligible customer accounts,
not staff, test, QA, admin, house-controlled,
affiliate-controlled, internally funded, promotional, bonus-only, or
multi-account related accounts."
twenty minutes later, in writing
"We have checked and can confirm that both elmourabut
& lucasmartirini are
legitimate and eligible accounts."
24 hours later
Gone from the board
"The leaderboard had some abusers on it, so to help
other players they were removed. Never affected you."
Their own timeline: "legitimate and eligible" on the 29th, gone from
the board on the 30th, "abusers" on the 31st. The founder also wrote
"paid every single person (even these abusers out)"; his own PDF says
"zero score and no prize". Both can't be true. And every version
agrees on one thing: the removal came after my money was gone.
Legitimate while I was depositing. Abusers once I stopped.
RECEIPT 07Two "legitimate" accounts, one funding wallet
Their own challenge
"both named accounts were real-money accounts, funded with on-chain
USDT deposits that are
independently verifiable on-chain."
challenge accepted
Ethereum blockchain
113 May · 16:20 UTC · the wallet behind elmourabut sends
100,000 USDT to a shared wallet · 16 days before
"legitimate and eligible"the transfer
221 May · 20:03 UTC · the shared wallet sends
20,000 USDT to the wallet behind lucasmartirini, inside
their own "18-28 May" windowthe transfer
323 May · 05:36 UTC · 40,000.01 USDT more, same
route · 48 hours before my $91,168 nightthe transfer
One shared wallet takes 100K from behind one "rival", then
deals 60K to the other, mid-race, days before my losses.
Public, timestamped, verifiable by anyone from the day it happened.
Including their risk desk.
now reread their official checks
Flag date
29 May · official email"We have checked and can confirm… legitimate and
eligible." The 100K had been on the public chain
16 days.
29 Jun · official PDF · §7"a linked external cluster… flagged by the risk
engine for bonus abuse and lossback abuse…
contribution was zeroed." The link: the same one,
still public.
8 Jul · questionnaire"funded with on-chain USDT deposits that are
independently verifiable on-chain." Verified. See
above.
To be exact about what the chain proves: wallet to wallet, not wallet
to username. The record that closes that last inch, each account's
registered deposit address, sits with Housebets, redacted in
their own PDF. So the question is falsifiable in one line:
confirm or deny these are the two deposit wallets, and produce
the first flag date. Because the removal reason didn't appear on 30
May: it was sitting in public view at every single check. They either
never looked, or looked and wrote "legitimate" anyway.
"Independently verifiable on-chain." Finally, something we agree on.
RECEIPT 08In May was 50/50. Signed: Housebets
"The calculation uses your settings from that month,
not your current settings."
so what was the may setting? their own words
Not a "transcript matter"
"Live as of 26 May: weekly 100% lossback / 0% rakeback;
monthly 50% / 50%."
Their rule + their exhibit: May was 50/50, set on 1 May at
00:12, inside that month. And it can't be waved off like the
transcripts, from agents who "can't see back-office records": Appendix C is no transcript, and no agent wrote it. Is the founder
not allowed to see his own back office either?
their whole rebuttal: a "00:00 lock"
Four problems
1Published nowhere: no player-facing rule, page or tooltip
has ever named ittheir answer 11
3Worth exactly 12 minutes: "changed your monthly slider… 12
minutes too late to apply to May"Spencer · 2 Jun
4Rakeback pays on wagering, win or lose, so "you were up"
answers nothingtheir own rules
"as designed and disclosed" · here is the disclosure
The full disclosure: one line
Monthly slider on screen: 50% Lossback / 50% Rakeback.
And the only timing text a player ever sees: "Cualquier cambio se aplica desde el proximo ciclo" · any change applies from the next cycle.
That sentence warns that changes wait a cycle; it never says
the number already on screen is not the number in force. Their
case needs that second claim, written on no slider, no card, no
tooltip, no rule, and their own
answer 12
concedes it: the slider "does not show the locked position of the
cycle being settled". A "Configurable" bonus whose operative
rate is visible nowhere on the site, and bonus ambiguity reads
against the house that wrote it.
Two asks, still open: one player-facing sentence saying the visible
value does not govern the running cycle ("as designed and disclosed"
hangs on it), and the click that put this account at 0/100. The
log they filed
stamps that "choice" at 00:00:00 dead, twice, in a table kept
"to the millisecond"; my real clicks carry .570 and .583.
Their exhibit says 50/50. Their payout says whatever costs less.
RECEIPT 09"Certified… to the cent" (give or take $11,000)
"his withdrawals exceeded his deposits by about
$28,334", from "the platform's permanent
transaction record and certified reporting".
caught by chatgpt
Admitted
"Initial report just mixed up TRX deposit inflated it."
Real figure: +$39,471.76, corrected by
"corrigendum" on 7 Jul.
and the hits keep coming
1Rewards total: $51,431.42 vs $51,431.00 vs
$51,416same PDF
2"Instant rakeback: $34,384 · 372 credits" vs their
Appendix D: $4,060.94 · 288same PDF
3Deposits: their UI $701,423 vs their corrigendum
$690,286, same 171 depositstheir own UI
Every row is Housebets vs Housebets, inside the same filing they call
"certified" and "reconciles to the cent". Nobody audited this. A
chatbot did.
Certified to the cent. Corrected by ChatGPT.
RECEIPT 10"Support can't see your records", except when it helps
"customer-support agents
do not have access to back-office player records… and
can only describe what the player-facing site itself displays."
their own agent, same evening
Same "blind" agent, back-office precision on both. The one that suited
them: "YES. Your ledger and ours agree." The one that didn't:
"agents can't see records" (Receipt 05).
Support is only blind when their statements cost money.
RECEIPT 11The $12,384 in "gifts" their ledger calls prizes
"10 additional manual bonuses totalling $12,384.03:
discretionary bonuses granted personally to this player…
not compensation payments and…
not tied to any service issue."
their own ledger
Booked as prizes
All 10 credits sit in the ledger typed "Leaderboard":
$2,500 (16 Mar) ·
seven consecutive nightly $500s (16-23 Mar, all around
midnight) · $3,000 (1 Apr) · $3,384.03 (8 May).
10/10 · $12,384.03 to the cent.
Seven $500s at midnight, seven nights straight: that's a race-prize
schedule, not a "gift". And the founder asked me to return them
"as they weren't official".
The ledger says prizes. The PDF says gifts. The founder says give them
back.
RECEIPT 12Labels that hide who plays what
Their filing: I played "principally
Blackjack ($1.50M), Dice ($1.44M) and Mines ($0.70M)".
My screen that morning: "Tragamonedas (Slots): $3,223,082". My lifetime slots, once relabeled:
$100.60.
and the accounts i was investigating
Their volume sat under "Card": a category with
no matching game in the catalog. Support's best guess:
"mainly Blackjack, Baccarat, and Poker variants." Then: escalated
"for investigation".
one day after i complained
Overnight, mid-dispute
Slots: $3,223,082 → $91.30. "Card"
$1.50M appears. Totals identical to the
8th decimal. The "House Games" filter, on screen: "No se encontraron transacciones para este filtro."
You audit a wager race by watching where the wager goes.
Mislabeled games make that impossible, which is very convenient if
house accounts "lose" into house games. Their
PDF: relabeled 19 June, "after his play". My screenshots:
30 May, overnight, mid-complaint.
$3.2M of slots I never played, fixed overnight, mid-dispute.
"Display-only."
RECEIPT 13How many weeks are there in a Housebets May?
"some players have experienced issues with weekly and monthly
rewards due to an unexpected technical issue on the beta site…
any rewards owed WILL be paid 💪"
what got paid
Weekly: $0.28 · Monthly:
$0.00 · and the official account
blocked me for asking. The $0.28 is real: on my screen,
in my ledger, in their PDF. All three agree. Which is
exactly the problem.
now count the weeks with me
Six "weekly" entries now fight over one calendar month, with week
lengths of one day, three days, seven days and ten days. The 25 May
weekly that would cover 21-24? "Doesn't exist." And rows 5 and
6 are the same 28 cents: they file it as the ten-day 18-28
cycle, while its own amount says it settled one day, the 27th.
Whichever version you pick,
25-26 May, my $91,168, falls through the crack. Six weeks after
"any rewards owed WILL be paid", they still can't tell me which week I
was in.
Cut the month into as many "weeks" as you like. Mine always lands in
the crack.
The arbitration's greatest hits
"I can do an Ai reply later but DrMug this will be my last reply. So
make sure you have all of your psychotic questions."
"…housebets have provided nothing what is there to review?"
"we will be excluding ourself from this case. We find us to be
biased"
"We (the council) reviewed the report and came to the conclusion
that he's just as retarded as everyone else claims him to be."
"Again, I didn't read this case and maybe you do have concrete 100%
evidence but I think if you did people would've said something by
now"
"Don't have a huge amount of time as releasing features but this is
what the AI has said."
Don't trust me.
Make them show the records.
Every "$0" above rests on records only Housebets holds, and
39 days into this dispute, not one has
been produced. Not to me, not to the council, not to any reviewer. Everything
stays "available privately to a reviewer" no reviewer has ever seen.
weekly cycle IDssettlement recordsslider audit trailrisk-flag timestampsleaderboard snapshots
If every number is correct, these five records prove it
in minutes: no private data needed, redact everything personal.
Refusing to show them is the answer.
Formal records request: 31 May 2026 ·
Day 39 · still nothing
The invoice Porchy still hasn't paid
The race night, 25-26 May, never refunded
receipt 06$91,168.38
Weekly lossback, your rule: 10% of that night
receipts 04·13$9,116.84
May monthly, on your own 50/50 slider
receipt 08$7,001.94
Discount: a round for Gamba Tavern, 1,372 pints at $7-$9,604.00
Less: paid to date-$0.28
Balance due$97,682.88
Payment plan available: weekly instalments, starting whenever
Housebets defines "week". The 28 cents count as the first one.
This dossier is a working document. The receipts and evidence above
will keep being updated as each claim is cross-checked and new records
surface.
Have records that confirm or contradict any of it? Spotted an error?
Went through the same thing? Write to
@DrWgamba on X.