Conversation with Housebets Started on May 30, 2026 at 02:00 PM Budapest time CEST (GMT+0200) --- May 30, 2026 --- 02:00 PM | Monkey777: Otros 02:00 PM | Concierge: ยฟCรณmo podemos ayudarte? Estaremos contigo en un momento. 02:01 PM | Monkey777: Hello I will send later a summary of all but, why if i never play slots says a play there all? 02:01 PM | Monkey777: [Image] 02:01 PM | Concierge: Our usual reply time ๐Ÿ•’ A few minutes 02:01 PM | Monkey777: [Image] and which game is this and why i cant see it 02:02 PM | Monkey777: and which RTP has 02:03 PM | Monica from Housebets: Hello, allow me a moment. 02:05 PM | Monkey777: ๐Ÿ˜Š 02:11 PM | Monica from Housebets: That is the total amount per game category. 02:12 PM | Monkey777: i dont play 3$ in unoriginals 02:12 PM | Monkey777: i played all 3M in unoriginals 02:13 PM | Monkey777: ive never play slots 02:13 PM | Monkey777: so explain me 02:13 PM | Monkey777: and what about "card" game 02:13 PM | Monkey777: where is? 02:14 PM | Monkey777: and which rtp and HE? 02:14 PM | Monkey777: it seem hidden 02:14 PM | Monica from Housebets: We will forward your case to the relevant team for investigation. 02:15 PM | Monica from Housebets: And once there is an update, rest assured we will contact you. 02:15 PM | Monkey777: again xd 02:15 PM | Monkey777: support cant tell me where is card game? 02:15 PM | Monkey777: "card" 02:15 PM | Monkey777: [Image] 02:15 PM | Monkey777: where is? 02:16 PM | Monkey777: [Image] 02:16 PM | Monkey777: [Image] 02:16 PM | Monkey777: where are playing 02:16 PM | Monkey777: explain me please 02:16 PM | Monkey777: want to see the game 02:17 PM | Monkey777: is this? 02:17 PM | Monkey777: [Image] that doesnt word for users? 02:24 PM | Monkey777: and explain me when i find by my games i put slots and appear unoriginals 02:24 PM | Monkey777: [Image] 02:24 PM | Monica from Housebets: The games category is mainly Blackjack, Baccarat, and Poker variants. 02:25 PM | Monkey777: [Image] when i put huse games all dissapear 02:25 PM | Monkey777: so that guys are playing unoriginals 02:25 PM | Monkey777: cause slots in your front is house games 02:25 PM | Monkey777: so which unoriginals are playing this two guys? 02:25 PM | Monkey777: tell me the game please 02:26 PM | Monkey777: The games category is mainly Blackjack, Baccarat, and Poker variants. Tell me exactly which game aswell and RTP please 02:29 PM | Monkey777: Im recording a docu about all of this, and how you changes weekly bonuses, and dont implement good tequity things as they told me that u are able to change a lot of things of their games like rtp, max win, max exposure, and more things that im gonna include on the last email im gonna send to you later 02:29 PM | Marcus from Housebets: Your request is noted, we've summarized all the information and passed it for review. We will let you know as soon as we have all the information. 02:29 PM | Monkey777: you cant say now which game is playing? 02:29 PM | Monkey777: support cant even know it? 02:29 PM | Monkey777: this is wild xd 02:31 PM | Marcus from Housebets: In regards to your query about it mostly showing that you play slots when you haven't, I've passed this on to the relevant team for review. They are currently investigating the matter, and we will update you as soon as we receive further information. We appreciate your patience while this is being looked into. 02:31 PM | Marcus from Housebets: If you're interested to know what other active users are currently playing on site, you should take a look at our Live Bets section on the casino page. 02:31 PM | Monkey777: im saying that is changed slots for house games 02:31 PM | Monkey777: that 2 guys are playing "slots" 02:31 PM | Monkey777: so reality is that are playing unoriginals 02:32 PM | Monkey777: want to know which originals and in which RTP 02:32 PM | Monkey777: and implementations 02:32 PM | Monkey777: as I would like to know in my case. If I played every time with same rtp and other things 02:33 PM | Monkey777: or have been changed in some moment 02:33 PM | Monkey777: just that 02:33 PM | Monkey777: thank you :) 02:34 PM | Monkey777: Easy questions 02:36 PM | Marcus from Housebets: As I mentioned previously you should take a look at our live bets section on the casino page, can see what games our active users are playing on the numerous tabs we have there. 02:36 PM | Monkey777: you dont want to answer ok, no problem, im recording every thing, I will wait the email today. thank you 02:40 PM | Marcus from Housebets: We've done our best to help Sir, bear in mind we're just support agents, we've done our best to take your query and effectively transfer it to our technical team. We'll let you know as soon as we get an answer, for any other queries please refer to your VIP Host. 02:42 PM | Monkey777: which VIP host? the one you told me 10 days ago would write me in telegram for other issues? im waiting yet 02:43 PM | Monkey777: [GIF] 02:52 PM | Marcus from Housebets: We've raised concern about VIP Host not contacting you for 10 days, they will get in touch. --- June 1, 2026 --- 02:03 AM | Monkey777: Goood night! Just telling you that all is being recorded. Again yout try to scam me. 02:04 AM | Monkey777: As with the weekly bonus 02:04 AM | Monkey777: my monthly bonus 02:04 AM | Monkey777: Have not been paid 02:04 AM | Monkey777: [Image] 02:04 AM | Monkey777: and change from 1m to claim to 30 days :) 02:04 AM | Monkey777: So i want to pay me rn 02:05 AM | Monkey777: not later, not tomorrow, its enough of scaming people pay rn 02:05 AM | Jacky from Housebets: Hi, Welcome to Housebets 02:07 AM | Monkey777: last weekly bonus and this monthly bonus 02:07 AM | Monkey777: I ask the weekly 7 days ago btw 02:08 AM | Jacky from Housebets: For your request,We've raised to our team. 02:08 AM | Jacky from Housebets: Please wait for the reply of my team 02:09 AM | Monkey777: no. 7 days ago and 15 days ago ive been reading this 02:09 AM | Monkey777: shameless 02:09 AM | Monkey777: enough of faking leaderboards, cheating, withholding money, and trying to deceive people with payments 02:10 AM | Monkey777: Its my money and it was dealed as we can see in this video to give it at 01:00h 02:10 AM | Monkey777: and the weekly 1 week ago 02:10 AM | Monkey777: stop scamming 02:13 AM | Jacky from Housebets: Sorry, As I am only a CS. For your concerns,might need our team to assist you, I already raised to them. 02:13 AM | Monkey777: Perfect another scam to add to tomorrows article. Its a disgrace that P0rchy is doing this. Everyone is definitely going to fund out what he is been doing โ€‹ 02:14 AM | Monkey777: good night. 02:15 AM | Jacky from Housebets: Sorry for the inconvenience. We will email you once we have an update about this. 02:15 AM | Monkey777: [Image] 02:15 AM | Jacky from Housebets: Thank you for the understanding --- June 2, 2026 --- 12:55 AM | Monkey777: hey sir again, just to dont have problems aswel with the next weekly. 12:55 AM | Monkey777: Just to make the weekly/lossback period clear: Spencer stated that, due to the migration, the weekly bonus moved to Mondays and that the 25 May weekly covered gameplay from 21โ€“24 May. My disputed loss sequence started after that period. My last withdrawal while still in profit was on 25 May at 11:00 CEST. The first new deposit before the loss sequence was on 25 May at 22:23 CEST. The alleged 25 May weekly claim was around 01:10 BST / 02:10 CEST, more than 20 hours before those losses even happened. Therefore, those losses could not have been included in the 25 May weekly covering 21โ€“24 May. They must be included in the next weekly/lossback cycle: 25 May 00:00/00:01 UTC to 1 June 00:00/00:01 UTC Please calculate and credit the weekly/lossback bonus for that cycle, with my 100% lossback slider applied. If Housebets instead wants to rely on the old Thursday rule, then those same losses fall into the 21 May โ†’ 28 May weekly cycle, which was already reported as bugged/missing on 28 May. In no scenario can the losses from 25 May night / 26 May morning be excluded. 12:55 AM | Monkey777: this is what support assure me just want double check please 12:55 AM | Monkey777: ty! 01:03 AM | Monkey777: 92k loses more or less 01:16 AM | Monkey777: Deposits are not the loss calculation. The settled eligible game result is. My deposits from 25 May 22:23 CEST funded a loss sequence of 91,168.375326 USDT inside the 25 May โ†’ 1 June weekly cycle. With 100% Lossback active, Housebets must show the exact formula and pay the amount generated by that loss base. 01:39 AM | Jacky from Housebets: Sorry for the inconvenience. We will email you once we have an update about this. 03:04 AM | Monkey777: ok crazy that u cant answer this that is already in the logs wiwth the agent specter 03:04 AM | Monkey777: but its ok cant u deny that is written so i just was saying before u commit any scam or smilar --- June 3, 2026 --- 03:56 AM | Monkey777: waiting --- Exported from Housebets on June 3, 2026 at 03:09 PM Budapest time CEST (GMT+0200)